Privacy policy.

At Jo’s Pest & Lawn safeguarding our customers' privacy is a top priority. This Privacy Policy details how we collect, use, disclose, and protect your personal information. By using Jo’s website and associated tools, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information from our customers:

  • Personal Information: When you contact us, we may collect your name, email address, postal address, and phone number.

  • Service Details: Depending on your service requests, additional information like your home or yard's square footage may be collected to facilitate order fulfillment.

How We Use Your Information

We utilize collected information for the following purposes:

  • Order Fulfillment: Processing service orders, scheduling appointments, and delivering requested services.

  • Communication: Contacting you regarding orders, service updates, and account-related matters.

  • Reporting: Analyzing aggregated and anonymized data to improve services and understand customer preferences. Personal information remains anonymous in these reports.

  • Payment Processing: Securely processing payments through Stripe; we do not store your credit card information.

  • Product Improvement: Using third-party tools to enhance our products and evaluate our service effectiveness. Customer data collected by these tools is not accessible to customers.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it in these cases:

  • Service Providers: Sharing information with contractors and technicians involved in fulfilling your orders.

  • Legal Compliance: Disclosure to comply with legal obligations, governmental requests, or protect our rights.

Mobile Privacy

By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Your Choices

You have rights concerning your personal data, including access, correction, or deletion requests. For inquiries or to exercise your rights, contact us at ryan@josaustin.com.